AIMS Support
Software support includes toll free telephone support, email, remote access, FTP, and access to the online knowledge base. All new release software and documentation is provided with support at no extra charge.
"EDC as a company has far exceeded our expectations for software design, implementation, and support..."
Login for existing customers
New User?
Register a new login >>To access remote assistance directly on your PC:
- Call EDC Support at 1-800-886-6316 to begin an online meeting
- Click the following link to begin a session
- If prompted for time zone information, fill it out the form accordingly
- You will then be prompted for a meeting number, which will be provided by technical support over the phone
Testimonials
"This has been the smoothest year of permit processing on record! We processed over 3,000 permits with two people, in just about two weeks ..."
"The City of Huntington Beach has used the AIMS Ticketer for parking ticket enforcement
for over 5 years.
We are very satisfied..."
Events & Tradeshows
EDC User Conference
October 22-24, 2013San Diego, California
PIPTA
July 14-16, 2013Eugene, Oregon
Canadian Parking Associatio
September 21-25, 2013Montreal, Quebec
More >>
Latest News
Wilfred Laurier University
Wilfred Laurier University has recently added AIMS Web Software functionality to their existing AIMS software. The University is now allowing individuals to pay and appeal their parking tickets online! In addition, the University has implement...
Town of Aurora, Ontario
Town of Aurora, Ontario has implemented AIMS as a replacement to their previous ticket management software. Town of Aurora began using AIMS and the AIMS Ticketer 9700 in May 2013. We welcome the Town of Aurora to our growing list of AIMS ...