Washington State University Parking and Transportation Services (WSUPTS) went live with AIMS in August 2005. WSUPTS manages annual online permit sales via the AIMS web module and processes the permits in the AIMS Permit Request module. The department uses 14 automated handheld devices to enforce the campus. Ticket data is uploaded directly into AIMS where a custom interface exchanges vehicle and owner information with Washington DOL and Data Ticket for out of state vehicle registrations. Online ticket payment and ticket appeals are available 24/7. Other custom interfaces include CORE One-Step POS system and several other University interfaces to gather student and staff demographics. A variety of custom reports are used to manage permit payroll deduction, wheel lock hot sheets, and enforcement productivity.

The City of Santa Cruz went live with AIMS in November 2008. The City issues its own parking citations and uses AIMS for managing vehicle owner identification, citation billing, payments, voids and appeals. Online ticket payments are processed via the AIMS Web module. Custom interfaces include data exchange to the California DMV VPN for registered owner information lookup and registration holds, real time interface with CORE One-Step POS database, interface with legacy third party handheld ticket writing computers, and billing letter export for outsourced printing & mailing services. The City is also beginning to use AIMS to issue and manage city residential parking permits as well in an effort to streamline that program.

At Georgia Southern University, AIMS links a parker’s permits, citations, boots, vehicles and financial information to a single customer record. AIMS Ticketers issue parking citations and track boots/tows and temporary permits are printed in-house. Billing statements are automatically generated and emailed, payment is posted from any screen, and reports are provided. AIMS Web+ is the campus population’s e-commerce portal for parking ticket payments, appeals, permit purchase, self-serve waiting list and vehicle registration.

The University of Calgary went live with AIMS in May of 2008. The University utilizes AIMS to manage a parker’s permits, citations, vehicles, billing, payments, voids and appeals. AIMS Web+ has allowed the campus population to utilize online functionality for ticket payments, permit purchase, vehicle registration and more. Custom interfaces include real-time demographics exchange with ID Core and data exchange to the AB DMV for owner information.

The State of North Carolina Parking Division replaced their legacy parking system with AIMS in 2010 to more efficiently manage their state employee and visitor parking program. The State Parking Division uses AIMS to manage and track employee space assignments and visitor parking. AIMS has automated the State Parking Employee’s payroll deduction program for all parking fees and the State has begun enforcing parking and tracking boots with the AIMS Ticketer for the first time in its history.