Hanover Police Department, New Hampshire
"Since 1999, the Parking Operations Division of the Town of Hanover NH has used the Automated Issuance Management System to issue and track over 25,000 new parking violations each year. The handheld Ticketer and Management software is easy to use and dependable.
When I call EDC with questions, the phone is always answered by a courteous and knowledgeable member of EDC, which is important to me. EDC is genuinely interested in our thoughts and concerns about AIMS and often checks to see how things are going.
I value the management system most. It is the heart of our operation in Hanover. We use it to track violations, create accounts, generate late notices, process payments and prepare reports. In addition to generating tickets, our two "Ticketers" assist our enforcement officers to identify vehicles owned by scofflaws that are either meter feeding or eligible for immobilization.
I am very satisfied with AIMS and would recommend EDC to any municipality looking for a company that provides a reliable product and excellent support."